Report residents' evening

“Updating parking policy municipality of Bergen”


Date: 11 March 2020

Location: Post at Sea, Egmond aan Zee


Present on behalf of the municipality of Bergen:

Erik Bekkering, Alderman for Traffic

Nicole Zwartele , Area director, Chairman of the day

Wietse Joustra, Policy Officer Traffic, Worldcafé table attendant

Rienk vd Meer, Process director, Worldcafé table attendant

Jos Bekkers, Policy Officer Traffic, Worldcafé table attendant

Wouter Peters , Policy Officer Traffic, Worldcafé table attendant

Maaike Jordens, Communications adviser, Worldcafé table attendant

Olga de Wit, Communications adviser, Worldcafé table attendant


In the context of updating the municipal parking policy of the municipality of Bergen, the municipality would like to hear the vision and experience of its residents and entrepreneurs on this subject and include it in the project.. For that reason is already in November 2019 held a residents' evening, where an inventory has been made of the perception of residents and entrepreneurs of the current parking policy using the World Café method. In addition to that evening, the municipality has decided to hold an extra inventory round. This time split into three separate meetings for the three main centers of the municipality: Bergen, Schoorl and Egmond aan Zee.

The purpose of these meetings was to use a number of statements about parking in the municipality of Bergen to make an additional inventory of the opinion and perception of the residents and entrepreneurs of Bergen on the municipal parking policy.. This inventory is used as input for updating the current parking policy. Together with an internal evaluation of current policy, an inventory of registered complaints about parking in the municipality and input from conversations with residents, entrepreneurs and administrators of the municipality in recent years.

Below is a short process report of the evening held. The presentation of the evening and the detailed results of the inventory have been added as an appendix to this report.


  1. Opening

If 19:00 hour Nicole opens the meeting and welcomes everyone. She indicates that the large turnout is pleased with her, although it was equally unclear where exactly this evening would take place. She apologized on behalf of the municipality for this unclear way of communicating. Desondanks is het goed om te zien dat er vandaag met een grote groep belangstellenden aan de avond deelgenomen wordt!


  1. Introduction of updating parking policy

Before proceeding to the substantive part of the evening, Alderman Bekkering outlines the reason and context of the update of the parking policy. It is clear that the current parking policy that has been drawn up in 2013 no longer fully meets the need. In more and more places in the municipality, and increasingly, bottlenecks arise and nuisance is experienced by / from parking. The policy out 2013 was put in place to facilitate all possible target groups of parking in the municipality of Bergen "Hospitable". In current practice it has become clear that this is no longer possible. Reason for the municipality to update the parking policy and make it suitable for the current situation. In doing so, we explicitly ask for input from the residents and entrepreneurs in the municipality. They are an important stakeholder (almost) have to deal with parking in the municipality on a daily basis. And who also know and experience the nuisance in practice.

Alderman Bekkering realizes that in the updated policy the possibility to facilitate everyone will very probably not be possible anymore or much more limited.. That requires choices. In order to be able to make these choices well-founded, the updating of the parking policy has been widely implemented. In addition to an internal evaluation by the municipal traffic policy department, input was also collected from administrators, from the complaints register of the municipality and from discussions that area directors continuously have with residents, entrepreneurs and interest groups. All these findings are now being supplemented with an inventory of residents and entrepreneurs through three residents' evenings in different centers in the municipality (Bergen, Schoorl and Egmond). These evenings are a follow-up to the evening held in the Ruïnekerk in November last year.


  1. Feedback online survey parking by De Parel

Jan Snijder, chairman of the village association De Parel, will have the opportunity to give feedback on the recently held online consultation that De Parel held about parking in Egmond aan Zee. His presentation with the main findings is attached to this report.


  1. Situation

Wietse Joustra gives a brief update on the state of affairs so far in the updating of the parking policy. The choice has been made to retain from the current policy what works well and to improve what requires improvement. And to immediately take the opportunity to include any innovations from the interim in the new policy.

After the inventory, where these residents' evenings also belong, an internal assessment will take place, after which a draft policy document will be written.

This document is coordinated with the council of the municipality and with residents and entrepreneurs. It is not entirely clear at this time how exactly this will be arranged. But it is certain that participants in one of the residents' evenings will be invited by their email address to participate in the continuation of this project.

Before we get that far, we will first move on to the original purpose of this evening: inventory bottlenecks, ideas, improvements and suggestions from residents and entrepreneurs. We do this on the basis of a participation method called "World Café".

  1. World Café

The participants sit at a table in six different groups to discuss the statements on the table. Everyone is invited to write down his / her comments or associations with the statement on the flipchart sheets. It is important to agree that there is no right or wrong. Everything may be written down and commented on. The point is to gather as many diverse opinions and ideas as possible. And to visualize responses to those opinions.

After about 20 minutes everyone is invited to leave the table and move to another table, in an alternated group composition. The new group will pick up where the previous group left off. Associates further on the input on the sheets. Or provides new comments or new insights. In the third round, everyone switches to another table again (and propositions) and other group composition.


  1. Closing

After completing the World Café, the table attendants give a short summary of the proceeds from that table.

This is followed by a small preview to the rest of the process.

First, the proceeds of the three residents' evenings are rounded off. This is followed by an internal assessment of the yield of the various input sources, and the draft policy document that is written from this, is shared with (a delegation of) the city Council. And with (interested) residents and entrepreneurs. Everyone is invited to comment and / or give feedback on the piece after which the (further) will be tightened.

After that, the final document will enter the regular municipal decision-making.

Alderman Bekkering indicates with regard to the planning of all this that he opts for “quality over haste” on this file. He wants to carry out a thorough update and deliver a new policy document that is widely supported. Therefore, as far as he is concerned, there is no hard deadline. At the end of the evening, Nicole asks if there are any specific questions or comments that were not addressed in the World Café. There are none at the moment, after which Nicole changed 22:00 hour ends the evening and thanks everyone for coming and contributing constructively to the evening.


During the World Café, six propositions were discussed and commented on in constantly changing group compositions.

Below are the findings from the World Café for each statement. Finally, an overview has been added of other points for attention or suggestions provided by those present.


  1. We are simplifying the system of parking permits and paid parking in our municipality. One parking permit for the entire core and two zones for paid parking; center and outside area.
  • The current system is fine as it is.
  • Residents must be able to park in the entire municipality of Bergen with their permit.
  • Added value on the current system: better tailored and clearer (eg with floor plans)
  • Zones better / clearer. Resident can then stand anywhere. Except shopping area.
  • Automate parking meter + pins
  • Ideas: day pass for visitors, settable in hours, without maximum per day. Digital.
  • 3 types of permits: resident for the whole village, visitor card, holiday maker
  • Visitor card = day ticket
  • Resident permit price up
  • ? Request from resident: it is possible to buy a parking permit for the period July / August only, for a holiday maker?
  • As stakeholder in zone G.: this works, many unsafe traffic situations in zone G.
  • Agree with the proposal; equal monks, equal caps
  • Retain customization
  • Digitize the licensing system, with support for digital illiterates
  • Short-term parking, eg pick up Chinese, should remain possible
  • Center: Keep the front street car-free where that is now
  • Downside of paid parking and 2 zones is that guests can and go parking everywhere. Maintain current zones.


  1. The centers of the municipality of Bergen are only for parking permits for residents and a maximum 2 hours of paid parking for visitors. Bicycle parking is being facilitated more and better.
  • 2 hours is too short for family visits. Currently 4 hours possible. These cards are simply turned over after 4 hour.
  • Let me visit a day pass to go to work.
  • Pay because you live here? Let residents buy a day ticket for a visit. Digital or by means of a "strip card"
  • Turn the tennis court into a parking garage, with houses on top. Day trippers and residents park in the center. Visit for longer periods of time in the parking garage or further outside the village.
  • There is not enough space for bicycles. Must be greatly expanded.
  • There is too little enforcement. And sometimes not at all. When you call: “Closed” • Day trippers often make it overcrowded .... But retailers and the catering industry need precisely these day trippers ...
  • 2 hour is too short. Digital parking for day trippers and (family)introduce visit. With its own rate per target group.
  • Better maintain / control parking for day trippers
  • Build several bicycle sheds in the center (ground Piet Gennet, Clearance sale, green belt parking space south, old Trompstraat school) + extra parking facilities at beach exits. Including monitoring and the possibility to charge batteries.
  • Create a free transferium. With good transport to and from the beach.
  • Introduce a maximum number of cars per accommodation
  • Own residents must be able to park for free. Family visit at a reduced rate.
  • Signposting of the zone layout is currently unclear. • Do not stretch or extend paid parking.
  • Making public transport cheaper and better. Make Egmond accessible by public transport from Heiloo
  • Layouts of parking spaces can be more efficient.
  • Where should the coaches park?


  1. The costs for facilitating parking in our municipality should not be covered from the general resources of the municipality, but because of the revenues from the users.
  • Revenues from parking must benefit parking policy, do not disappear into general resources.
  • Do not save first and only then take measures. Measures from public funds (for)finance. Not from the current increase in price of permits.
  • Expand public transport again. Drive more often and extend route. Possibly in combination with a P&R such as Westraven Utrecht. For example at AZ stadium
  • Transferium at Hogedijk (Distance costs money with good exploitation) • Also generate income from parking boats, trailers, tractors etc..
  • Develop and use non-copyable permits
  • Sparing residents. Visitors and recreationists have to pay. Differentiation in rates per target group
  • Parking income consists of fixed income (permits) and variable income (parking meters). Establish a fixed income ratio between these two.
  • Use parking income only for parking policy. Example: sewage is also earmarked..
  • Why not (also) talk about cuts?
  • Parking must be a revenue model for the municipality?
  • Introduce a digital permit system in which it is determined per home / address how much parking may be used. Subsequently, price differentiation can also be applied for resident, visit, holiday maker, tenant


  1. In 2035 all cores are car-free and;
    1. Are the cars parked on the edges,
    2. You can store your bicycle in one of the many well-equipped bicycle sheds,
    3. Parking buses and tourists at a meeting place on the edge of the core,
    4. Are goods transhipped for supplies at the edge of the core?,
    5. Parcel deliverers bring your parcels to a collection point on the edge of the core,
    6. From there, on-transport by bicycle follows, shuttle bus, electric truck,… g.
    7. What does the future look like? And what should we do for that now?
  • Preservation of village identity; – Small-scale seaside resort, – Old fishing town, – Prevent dazzling

(braking of tourists / parking), – Preservation of boats and trailers (parking with permit) • Indication that the village is full at the beginning of the village, with reference to another car park

  • Adapt public transport to busy summer days
  • Underground parking
  • Parking garage / transferium not in the core, but outside of it. One every 15 minutes (pendulum)bus.
  • Invest money that comes in from parking again in parking and / or infrastructure • Maintaining incorrectly parked vehicles. Digital enforcement (scanauto)
  • Use your own terrain.
  • Parking garage under the boulevard
  • Why should cars (of visitors / recreationists) into the village? Give priority to own residents.
  • OV = ramp. Bus connection Heiloo extra ride (also 165), More bus connections!
  • Busy recreational permits is too large. Too many rental houses in the village
  • Boulevard is face, but currently parking ... (Bah) Better welfare committee! Do not allow garden parking.
  • Save up, so that there is a mess for the future
  • Stop spending parking income on other things. Increase in the rate of parking permits: show what you do with it.
  • Expand parking in the dunes or outside the village. With bicycles to reach the core / coast. Also in nature!
  • Better connection between transferium and core / coast. Eg cable car or summer train
  • Price difference is important: The closer you park to the coast, the higher the parking fees
  • Sign indicating "parking spaces full". Barrier
  • Better bike paths for faster bikes
  • Electric trucks and / or vans in the village. Not rest.


  1. Each core will receive a tailor-made paid parking scheme.
    1. How high the expected crowds, the higher the rates (season / event)
    2. The closer to the core / the centre, the higher the rates (Location).
  • Peak days no longer exist. It is busy all year round.
  • Variable rate; for dag (Sunday / public holiday)?, per time?, Center vs periphery? If far away, or take care of transport.
  • Users of beach houses do not park in the village. Now keep occupying a spot all the time. Use own entrances.
  • Hotels arrange more for their own guests on site, now use the public space
  • Hotels / guesthouses only receive permits for the proven parking requirement that remains after their own site has been used up. First park on site.
  • Variable rate is not a solution (Texaco: The weather is nice, you pay more) Transferia is the solution
  • Dynamic rates do not help, because the places are permanently occupied by hotel guests.

Visitors cannot go there.

  • At events this would mean a cash cow for the municipality.!
  • Everyone, regardless of purchasing power, is entitled to parking at an A location. In all circumstances, nice weather, event etc. Make no distinction
  • This is not a solution to the parking problem for residents
  • Making it more expensive is less hospitable. Making it cheaper can tempt people to park further away.
  • Pricing for crowds is not desirable. Also gives uncertainty. A transferium with a cheap connection is better. Day visitors pay to park.
  • Proposal makes it more complicated. How do you arrange this at the parking meter?
  • Hotels must use a private parking garage for their guests (and finance ..?)
  • Parking is busy all year round. With variable rates, the price on the boulevard must be the highest. Clearly indicate the prices with a digital sign.
  • Differentiation is already there. Parking is free / low rate in winter and high rate in summer
  • The closer to the center, the higher the rate. Should only apply to tourists and day trippers, not for residents and family visits. Make a distinction in the rates for residents and tourists.
  1. As is now the case for caravans, may tractors, botentrailers, camping vehicles and other agricultural vehicles maximum 3 parked in public space for days.
  • Also applies to campers!
  • Tourists' campers must park on camper pitches. Lay these neatly with facilities. Take France as an example
  • Residents who use a camper as a car must be able to park it on the street, just like a car with a permit. Also longer than three days. Parking on public roads is not the intention.
  • Set up campervan facilities on the outskirts of the village (E.a.d.H), so no stand in

EAZ. Make places where you can stand limited, with amenities. Against payment

  • Create a facility for boat trailers and tractors behind the Trompstraat car park. You can then park there with a sticker on the vehicle. You can buy the sticker at the municipality. • Parking cars at beach houses must be on license plate.
  • The above proposal is not possible. The cottages are rented out to several guests. Use a parking ticket with the house number on it. Maximum 1 card per house, like now.
  • Zuiderduin: guests not in / on the garage. Rates for guests also € 300, - ..?
  • The camping association (beach) must use a private piece of land to allow visitors to park.
  • Be at the Trompschool 10 parking spaces permanently occupied by boats. Take your boat to the storage (!).
  • Maintain on boats parked in parking lots.
  • Set up a facility for boats, with supervision. Without competing with car parking. In summer on the beach, ’s winters in loods?
  • Camper pitches? The same applies to boats as to campers. Wild parking with a camper is maintained.
  • Large trucks and buses now also park in parking lots. An alternative should be found.
  • Boats and tractors also need one (paid) get a permit.
  • Set up a separate area, especially for boats and tractors
  • If the municipal yard leaves, that site may be used for stables, boats and tractors ...
  1. Other things of interest / suggestions
  • Enforcement / control should pay more attention to parking on the sidewalk. And finals
  • Build an underground parking garage under the Hopmanveldje in the South. Can be completely hidden from view.
  • We want to go from the sea (pension/hotel)parking tickets on the boulevard.
  • On the Weidjes (Industrial area) a transferium can also be installed. With a bus / electric train / tuk tuk connection to the beach
  • Parking in an underground garage across the street from Texaco. The bulbs can then be put on as usual.
  • Use the Meent car park. And then let buses run towards

Egmond / Bergen aan Zee. Just like the marathon

  • Only offer parking in the village for residents, through permit holders places
  • Do not place glass bins or other large obstacles in parking lots
  • Guests of hotels are not allowed to stand in the district. The parking garage must be filled • Residents must be able to park at the same rate throughout the village.
  • Parking permit for residents is only for registered residents. With a maximum per address.
  • Increasing the rate for parking tickets is ridiculous. They are already being copied and now only more. Increase promotes fraud. • Parking standard off 1969 no longer works in this day and age
  • Short paid parking for retailers Voorstraat
  • Center car-free
  • Family visits must receive a separate rate. Preferably in a digital way
  • Residents with a permit must be able to park throughout the village
  • More parking spaces for bicycles (also monitored) at the beach
  • Strip at Pzuid for bicycles
  • Possibly 2 low bicycle parking
  • Parking garage (more cars) vs transferium (fewer cars)
  • There are too many cars per family. Maximum 2 cars per address are eligible for a permit. Also for rental houses, guesthouses etc • Hotels must resolve parking on their own premises
  • Transferium at Hogedijk, along with sports complex
  • Making the Batavier transferium train more attractive than parking in the village
  • Expanding public transport accessibility from train to Egmond. More stops. Making efforts dependent on good weather
  • Barrier at the entrance of the village. Parking lots at the gate closed
  • Use loaner bicycles in combination with transferium
  • Transferium at N512, in combination with shuttle bus and rental bikes
  • Use bicycle in a stimulating way by creating non-stop cycling routes